Cancellation Policies

Please understand that we enforce a strict 24 hour cancellation policy. If you cancel with less than 24 hours notice, you are still responsible for that lesson fee. In the event of an illness, we will try our best to fit you into a lesson later on in the week.

SWS Cancellations: I will cancel lessons in the event the driveway is unsafe for travel, the temperature is below 20 degrees or above 100 degrees, or I am too ill to teach. In this case, I will do my best to reschedule lessons on another day. If you feel that the temperature is too cold or hot for your child, I will do my best for reschedule but unfortunately the weather in PA is not always cooperative.

Package Policies: Monthly and quarterly packages are non-refundable. We do our best to fit students into an alternate slot when necessary due to scheduling conflicts.

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